21 Dec Jewellery
Jewellery - online or in-store? In sectors where quality and trust are essential in the decision-making process, there are times when shopping online doesn’t fulfil everyone’s needs. For example, jewellery, there is no alternative to seeing the item that you are intending to buy and trying it on. Customer loyalty is encouraged by the instore experience and service that well-trained staff can provide. Add to this the advantage of being able to display the product to its best advantage in a well-designed showcase which brings it to life and you have the ability to enhance the customer experience. The need for a ‘wow’ effect But...